Inviting staff and roles
Add trainers and kennel staff to your business, choose what they can do, and remove them when they leave.
Staff logins come with the Team, Business and Enterprise plans. Solo has one login, so move up from Admin → Your plan to add people.
Invite someone
- Open Staff in the main menu, under Community. Only the owner and admins can invite people.
- Choose Invite someone.
- Enter their email address and choose a role.
- If you have more than one site, tick the sites they work at.
- Send the invitation.
They get an email with a link. They open it, sign in or create an account with the same email address you invited, and choose Accept invitation. They then appear on your team and can sign in at kennelworks.app.
If the link says it no longer works, it has expired, been accepted already or been withdrawn. Send a fresh invitation.
Roles
| Role | What they can do |
|---|---|
| Owner | Everything, including the Kennelworks subscription. There’s one owner. |
| Admin | Everything except the Kennelworks subscription. |
| Trainer | Their dogs, grading, sessions and stays. |
| Front desk | Clients, bookings, stays and invoices. No grading. |
| Location manager | Runs their sites: clients, dogs, grading, sessions and stays. Enterprise only. |
On Enterprise you can also make your own roles in Admin → Roles. Copy a built-in role and change what it can do. You can only give a role things you can do yourself.
Logins and your plan
The Staff page shows how many logins you’ve used. People you’ve invited count as soon as the invitation is sent, until you deactivate them. When every login is in use, Invite someone is turned off. Deactivate someone or move to a bigger plan.
Changing or removing someone
Choose Edit next to the person to change their role or sites, or to deactivate them. Deactivated people can’t sign in, and their history (grades, notes, sessions) stays on your records. You can’t change your own role, and the owner can’t be changed here.
Time off
Staff holidays, sickness and appointments go in Calendar → Time off and closures. Nobody can book them onto a session in that time.